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Contact

Contact Ootheday

One email address, what to put in your message, and what Ootheday can and cannot help with.

Ootheday is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about everyday style and outfit planning, have a question an article did not answer, or want to talk business, it all starts at one address.

How to reach us

info@ootheday.com

That is the only address we use. There is no form, no chat widget and no support portal.

How to write a useful message

A precise message earns a precise reply, often the same day. A vague one waits while we write back to ask what you meant.

  • What you need, in one line. Everything else can come under it.
  • The address of the page in question, copied rather than paraphrased.
  • Browser, device and a screenshot if you are reporting something that looks broken.

Who is on the other end

The person who replies is one of the named writers, not a support agent reading from a script. That is slower at busy times and better every other way.

Business enquiries

Same address, with partnership in the subject so it surfaces. The editorial policy spells out our line on paid links, and reading it first tends to answer the question you were going to ask.

Beyond what we can do

Three things come up often and the answer is always no. We do not intervene with other companies on your behalf, we do not give advice for one specific situation, and we do not help with accounts we have nothing to do with. The legal notice says why.

How long a reply takes

A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.

Mistakes

Found a mistake? Name the page and the exact wording, and tell us what the truth is. Blunt is fine. How we log and mark a fix is written up in the editorial policy.